ITIL® Foundation – Exam Test – Q312

What should a service design package (SDP) be produced for?

1. A standard change
2. A minor change to a service
3. Removal of a service
4. A major change to a service

A. 1 and 2
B. 1 and 3
C. 2 and 4
D. 3 and 4

Correct Answer: D