ITIL® Foundation – Exam Test – Q418

The Supplier Management process includes:

(1) Service Design activities, to ensure that contracts will be able to support the service requirements
(2) Service Operation activities, to monitor and report supplier achievements
(3) Continual Improvement activities, to ensure that suppliers continue to meet or exceed the needs of the business

A. 1 and 2 only
B. 1 only
C. All of the above
D. 1 and 3 only

Correct Answer: C