ITIL® Foundation – Exam Test – Q488

What is the BEST definition of an internal service?

A. It is a supporting service delivered between functions of the IT service provider
B. It is any customer-facing service delivered by an outsourced provider
C. It is a service delivered to the terms of a contract which enables a customer to achieve business outcomes
D. It is a service delivered between departments or business units in the same organization

Correct Answer: D