What is a change of state that has significance for the management of a configuration item (CI) called?
A. An event
B. A baseline
C. A change to a service level agreement
D. A request for change (RFC)
What is a change of state that has significance for the management of a configuration item (CI) called?
A. An event
B. A baseline
C. A change to a service level agreement
D. A request for change (RFC)