ITIL Foundation V4 Exam Questions and Answers sample tests – Question115

Which statement about the 'continual improvement' practice is CORRECT?


A.
Continual improvement participation should be limited to a small dedicated team
B. It is the role of senior management to authorize improvement initiatives
C. Training should be provided to those involved in continual improvement
D. A single continual improvement register should be maintained by senior management

Correct Answer: B