ITIL Foundation V4 Exam Questions and Answers sample tests – Question011

What should be considered as part of the 'partners and suppliers' dimension?

The level of integration and formality involved in the relationships between organizations
B. The activities, workflows, controls and procedures needed to achieve the agreed objectives
C. The information created, managed and used in the course of service provision and consumption
D. The required skills and competencies of teams and individual members of the organization

Correct Answer: A