ITIL Foundation V4 Exam Questions and Answers sample tests – Question016

Which statement about 'continual improvement' is CORRECT?


A.
All improvement ideas should be logged in a single 'continual improvement register'
B. A single team should carry out 'continual improvement' across the organization
C. 'Continual improvement' should have minimal interaction with other practices
D. Everyone in the organization is responsible for some aspects of 'continual improvement'

Correct Answer: D