ITIL Foundation V4 Exam Questions and Answers sample tests – Question140

Which is a purpose of the 'relationship management' practice?

To systematically observe services and service components
B. To protect the information needed by the organization to conduct its business
C. To be the entry point and single point of contact for the service provider with all of its users
D. To identify, analyze, monitor, and continually improve links with stakeholders

Correct Answer: D