ITIL Foundation V4 Exam Questions and Answers sample tests – Question195

Staff in an IT organization are very busy, mostly carrying out tasks that add little or no value to the organization
or its customers.
Which guiding principle recommends that the unnecessary work should be eliminated?


A.
Keep it simple and practical
B. Think and work holistically
C. Start where you are
D. Progress iteratively with feedback

Correct Answer: A