ITIL Foundation V4 Exam Questions and Answers sample tests – Question224

Which activity is NOT recommended by the 'start where you are' guiding principle?

Involving people who are not familiar with a service when observing and assessing its activities
B. Applying risk management when considering to introduce new processes
C. Using source data to avoid any unintentional data distortion round in reports
D. Discarding existing processes before assessing their usefulness

Correct Answer: D