ITIL Foundation V4 Exam Questions and Answers sample tests – Question310

What is included in the purpose of the `continual improvement' practice?

Creating collaborative relationships with key suppliers to realize new value
B. Aligning the organization's practices and services with changing business needs
C. Identifying and continually improving relationships with and between stakeholders
D. Ensuring that delivery of services is properly assessed, monitored, and improved against targets

Correct Answer: B