ITIL Foundation V4 Exam Questions and Answers sample tests – Question315

What is the value of a service?


A.
A tangible or intangible deliverable of the service
B. The amount of money that is created or saved for the service consumers by using the service
C. The benefits, usefulness, or importance of the service, as perceived by the stakeholders
D. A result for a stakeholder enabled by the outputs of the service

Correct Answer: C