ITIL Foundation V4 exam sample – Question39

Which TWO statements about an organizations culture are CORRECT? (Choose two.)

1. It is created from shared values based on how it carries out its work
2. It is determined by the type of technology used to support services
3. It should be based on the culture of prospective suppliers
4. It should be based on the objectives of the organization

B. 2and3
C. 3and4
D. 1and4

Correct Answer: D