Why and how is a user MOST LIKELY to contact the service desk?
A. To discuss the cause of an incident via a phone call
B. To report a problem using a mobile app
C. To request access to a resource via a self-service portal
D. To authorize an emergency change via live chat
A. To discuss the cause of an incident via a phone call
B. To report a problem using a mobile app
C. To request access to a resource via a self-service portal
D. To authorize an emergency change via live chat