{"id":1800,"date":"2023-12-01T11:30:23","date_gmt":"2023-12-01T11:30:23","guid":{"rendered":"https:\/\/itilexamtest.com\/v4\/itil-foundation-v4-exam-questions-and-answers-sample-tests-question046\/"},"modified":"2023-12-01T11:30:23","modified_gmt":"2023-12-01T11:30:23","slug":"itil-foundation-v4-exam-questions-and-answers-sample-tests-question046","status":"publish","type":"post","link":"https:\/\/itilexamtest.com\/v4\/itil-foundation-v4-exam-questions-and-answers-sample-tests-question046\/","title":{"rendered":"ITIL Foundation V4 Exam Questions and Answers sample tests  &#8211; Question046"},"content":{"rendered":"<div class=\"question\">Which statement about the automation of service requests is CORRECT?<br \/>\n<br \/><strong><br \/>A.<\/strong> Service requests that cannot be automated should be handled as incidents<br \/><strong>B.<\/strong> Service requests and their fulfilment should be automated as much as possible<br \/><strong>C.<\/strong> Service requests that cannot be automated should be handled as problems<br \/><strong>D.<\/strong> Service requests and their fulfilment should be carried out by service desk staff without automation<\/div>\n<p><\/p>\n<style> .hidden-div{ display:none } <\/style>\n<p>\t\t\t\t\t\t\t<button onclick=\"getElementById('hidden-div').style.display = 'block'\"> Show Answer <\/button> <button onclick=\"getElementById('hidden-div').style.display = 'none'\">Hide Answer<\/button><\/p>\n<div class=\"hidden-div\" id=\"hidden-div\"><span style=\"\"><\/p>\n<div class=\"answer\">Correct Answer: <strong>B<\/strong><\/div>\n<p><\/strong><\/span> <\/div>\n","protected":false},"excerpt":{"rendered":"<p>Which statement about the automation of service requests is CORRECT? A. Service requests that cannot be automated should be handled as incidentsB. Service requests and their fulfilment should be automated as much as possibleC. Service requests that cannot be automated should be handled as problemsD. Service requests and their fulfilment should be carried out by [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[444],"tags":[445,212],"_links":{"self":[{"href":"https:\/\/itilexamtest.com\/v4\/wp-json\/wp\/v2\/posts\/1800"}],"collection":[{"href":"https:\/\/itilexamtest.com\/v4\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/itilexamtest.com\/v4\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/itilexamtest.com\/v4\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/itilexamtest.com\/v4\/wp-json\/wp\/v2\/comments?post=1800"}],"version-history":[{"count":0,"href":"https:\/\/itilexamtest.com\/v4\/wp-json\/wp\/v2\/posts\/1800\/revisions"}],"wp:attachment":[{"href":"https:\/\/itilexamtest.com\/v4\/wp-json\/wp\/v2\/media?parent=1800"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/itilexamtest.com\/v4\/wp-json\/wp\/v2\/categories?post=1800"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/itilexamtest.com\/v4\/wp-json\/wp\/v2\/tags?post=1800"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}