{"id":2074,"date":"2023-12-01T11:35:05","date_gmt":"2023-12-01T11:35:05","guid":{"rendered":"https:\/\/itilexamtest.com\/v4\/itil-foundation-v4-exam-questions-and-answers-sample-tests-question320\/"},"modified":"2023-12-01T11:35:05","modified_gmt":"2023-12-01T11:35:05","slug":"itil-foundation-v4-exam-questions-and-answers-sample-tests-question320","status":"publish","type":"post","link":"https:\/\/itilexamtest.com\/v4\/itil-foundation-v4-exam-questions-and-answers-sample-tests-question320\/","title":{"rendered":"ITIL Foundation V4 Exam Questions and Answers sample tests  &#8211; Question320"},"content":{"rendered":"<div class=\"question\">Why and how is a user MOST LIKELY to contact the service desk?<br \/>\n<br \/><strong><br \/>A.<\/strong> To discuss the cause of an incident via a phone call<br \/><strong>B.<\/strong> To report a problem using a mobile app<br \/><strong>C.<\/strong> To request access to a resource via a self-service portal<br \/><strong>D.<\/strong> To authorize an emergency change via live chat<\/div>\n<p><\/p>\n<style> .hidden-div{ display:none } <\/style>\n<p>\t\t\t\t\t\t\t<button onclick=\"getElementById('hidden-div').style.display = 'block'\"> Show Answer <\/button> <button onclick=\"getElementById('hidden-div').style.display = 'none'\">Hide Answer<\/button><\/p>\n<div class=\"hidden-div\" id=\"hidden-div\"><span style=\"\"><\/p>\n<div class=\"answer\">Correct Answer: <strong>C<\/strong><\/div>\n<p><\/strong><\/span> <\/div>\n","protected":false},"excerpt":{"rendered":"<p>Why and how is a user MOST LIKELY to contact the service desk? A. To discuss the cause of an incident via a phone callB. To report a problem using a mobile appC. To request access to a resource via a self-service portalD. To authorize an emergency change via live chat Show Answer Hide Answer [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[444],"tags":[445,430],"_links":{"self":[{"href":"https:\/\/itilexamtest.com\/v4\/wp-json\/wp\/v2\/posts\/2074"}],"collection":[{"href":"https:\/\/itilexamtest.com\/v4\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/itilexamtest.com\/v4\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/itilexamtest.com\/v4\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/itilexamtest.com\/v4\/wp-json\/wp\/v2\/comments?post=2074"}],"version-history":[{"count":0,"href":"https:\/\/itilexamtest.com\/v4\/wp-json\/wp\/v2\/posts\/2074\/revisions"}],"wp:attachment":[{"href":"https:\/\/itilexamtest.com\/v4\/wp-json\/wp\/v2\/media?parent=2074"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/itilexamtest.com\/v4\/wp-json\/wp\/v2\/categories?post=2074"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/itilexamtest.com\/v4\/wp-json\/wp\/v2\/tags?post=2074"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}