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Tag: Components

ITIL® Foundation – Exam Test – Q40

Availability management is directly responsible for the availability of which of the following?

A. IT services and components
B. IT services and business processes
C. Components and business processes
D. IT services, components and business processes

A. IT services and components
Tagged business processes, Components, IT services, managementLeave a comment

ITIL® Foundation – Exam Test – Q17

Which one of the following do technology metrics measure?

A. Components
B. Processes
C. The end-to-end service
D. Customer satisfaction

A. Components
Tagged Components, Customer satisfaction, end-to-end, processes, service, technologyLeave a comment

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