ITIL® Foundation – Exam Test – Q39

Which process is responsible for the availability, confidentiality and integrity of data?

A. Service catalogue management
B. Service asset and configuration management
C. Change management
D. Information security management

D. Information security management

ITIL® Foundation – Exam Test – Q3

Which of the following options is a hierarchy that is used in knowledge management?

A. Wisdom – Information – Data – Knowledge
B. Data – Information – Knowledge – Wisdom
C. Knowledge – Wisdom – Information – Data
D. Information – Data – Knowledge – Wisdom

B. Data – Information – Knowledge – Wisdom