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Tag: Local service desk

ITIL® Foundation – Exam Test – Q22

Which of the following service desk organizational structures are described in service operation?
1. Local service desk
2. Virtual service desk
3. IT help desk
4. Follow the sun

A. 1,2 and 4 only
B. 2, 3 and 4 only
C. 1, 3 and 4 only
D. 1, 2 and 3 only

A. 1,2 and 4 only
Tagged IT help desk, Local service desk, Service operation, Virtual service deskLeave a comment

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