ITIL Foundation V4 Exam Questions and Answers sample tests – Question006

Which statement about the service value chain is CORRECT?


A.
The service value chain converts value into demand
B. Each value chain activity uses different combinations of practices to convert inputs into outputs
C. Each value chain activity identifies a requirement for resources from an external supplier
D. The service value chain uses value streams to describe a combination of consumers and providers

Correct Answer: B