ITIL Foundation V4 Exam Questions and Answers sample tests – Question180

Which describes the 'plan' value chain activity?

It ensures a shared understanding of the current status and vision for all products and services across the

B. It ensures that services are delivered and supported according to agreed specifications and stakeholders'

C. It ensures that service components are available when and where they are needed, and meet agreed

D. It ensures continual improvement of products, services, and practices across all value chain activities

Correct Answer: A