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Tag: infrastructure

ITIL® Foundation – Exam Test – Q38

What should a service always deliver to customers?

A. Applications
B. Infrastructure
C. Value
D. Resources

C. Value
Tagged Applications, customers, infrastructure, resources, service, ValueLeave a comment

ITIL® Foundation – Exam Test – Q2

Which process or function is responsible for monitoring activities and events in the IT infrastructure?

A. Service level management
B. IT operations management
C. Capacity management
D. Incident management

B. IT operations management
Tagged Incident management, infrastructure, IT, IT operations, monitoring activities, Service level managementLeave a comment

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